Privacy Policy — Swarna Kala Pucha Gold Jewellery Shop Lalitpur
Your trust means everything to us. Here's exactly how we handle your information — no legal jargon, just honest and transparent communication from a family business that has valued customer trust since 1966.
Last updated: February 27, 2026
1. Information We Collect at Our Lalitpur Jewellery Store
When you fill out the contact form on our website, we may collect the following information:
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Your name — so we know who we're speaking with
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Your phone number — so we can reach out about your jewellery enquiry
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Your email address (optional) — only if you choose to provide it
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Your message — the details of your enquiry about gold jewellery, bridal sets, custom designs, or silver ornaments
That's it. We don't use cookies for tracking, we don't collect payment information online (we are a showroom, not an e-commerce store), and we don't gather data you haven't voluntarily shared with us.
2. How We Use Your Information
Your information is used for one purpose only — to respond to your jewellery enquiry. When you reach out about bridal gold jewellery sets, custom jewellery design, gold bangles, or silver puja items, we use your contact details to get back to you with helpful information.
We do not use your information for:
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Sending promotional emails or SMS marketing
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Building customer profiles or analytics databases
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Targeted advertising of any kind
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Selling or sharing with third-party companies
We're a family-owned gold jewellery shop in Lalitpur — not a tech company. Your data stays between us, just like a conversation at our Lagankhel showroom counter.
3. Data Sharing & Third Parties
We do not sell, rent, lease, or trade your personal information with anyone. Your name, phone number, and email remain with the Swarna Kala Pucha team only.
Our website may contain links to external platforms such as WhatsApp, Instagram, and Facebook. When you click those links, you are subject to those platforms' own privacy policies. We encourage you to review their terms independently.
4. Data Security at Swarna Kala Pucha
We take reasonable measures to protect the personal information you share with us. However, please be aware that no method of electronic transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
Since we collect minimal information (just name, phone, and optional email), the risk is inherently low. We don't store sensitive financial data, credit card numbers, or personal identification documents through this website.
5. Your Rights — You're Always in Control
You have every right to:
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Ask what we have — request a copy of any information we've collected from you
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Ask us to correct it — if anything is inaccurate, let us know
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Ask us to delete it — we'll remove your information promptly, no questions asked
To exercise any of these rights, simply contact us through WhatsApp (+977 9851179201), phone (01-5455201), or email (swarnakalapucha@gmail.com). We'll handle your request with the same care and respect we bring to every customer interaction at our Lalitpur showroom.
6. Children's Privacy
Our website and contact form are not intended for use by children under 16 years of age. We do not knowingly collect personal information from minors. If you believe a child has submitted information through our form, please contact us and we will promptly delete it.
7. Changes to This Privacy Policy
If we ever update this privacy policy, we'll post the changes here with a new "last updated" date. Given the simplicity of what we collect, major changes are unlikely — but we believe in keeping you informed.
Swarna Kala Pucha
Lagankhel, Lalitpur, Nepal
Phone: 01-5455201 / +977 9851179201
WhatsApp: +977 9851179201
Email: swarnakalapucha@gmail.com
8. Contact Us About This Privacy Policy
Have questions about how we handle your information? We're happy to talk — just like we'd be happy to show you our latest gold necklace collection.